COVID-19 - the current position

If you have an existing booking with us, please do not call as we have just a small number of our team working on all bookings in order of date of travel so we will contact you in due course.

We appreciate that this is a concerning and confusing time, but please do not panic. We are here to help and guide you through this period.  Please click on the ‘read more’ button to obtain the most up-to-date information. You will also find links to the Foreign Commonwealth Office’s website and our emergency contact details.

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We have just returned from an amazing two week trip to California.  We had an absolutely wonderful time and created some precious family memories.  My initial message said we wanted to include some city, some beach and a ranch in California and from those few words, Wendy managed to create an itinerary for us which we would never have managed, no matter how much internet searching we would have done!

The places she chose for us were perfect and we could tell that she had really taken the time to care to consider our family needs.  The flights were at convenient times and she even managed to get us a great deal on the flights which meant we could all sleep soundly in Club Class on the way home.  Nothing was too much trouble for Wendy from start to finish.  She made everything so easy, responding to all messages promptly, sending over details of the trip, dropping round some tips on what to do and things to remember.  She even managed to track down my husbands’ wallet which had been left in the hire car when we returned home!

We really are so grateful to Wendy for organising this holiday for us.  We are a busy family and work often gets in the way of family life.  This holiday gave us the opportunity to connect again as a family and I really don’t think we would have been able to achieve that without Wendy’s involvement.  We will definitely be back to book our next holiday with Wendy.

Rachel Owen-Thomas, Hampshire - September 2019

Both myself and Shelly have enjoyed every minute of our trip to the US. We couldn’t find fault with any of the travel plans/accommodation/flights etc. The Hilton Midtown New York was perfectly located for our needs and received a room with a park view. We got to see all major landmarks within the city that we had pencilled in, just didn’t get time to take in a show. Flight and transfer to Park MGM Las Vegas were nice and easy. Vegas is absolutely fabulous. Made time to visit most of the hotels and did the usual sightseeing tours but again, didn’t get to take in a show. The Grand Canyon trip was out of this world. So glad we asked for your help on this. Then onto LA where the Marriott gave us a room upgrade. We visited Santa Monica Beach and Pier, Rodeo Drive, a tour of Beverly Hills/Hollywood (stars houses etc) and got a day to just chill out by the pool.  To summarise: very impressed with your choice of flights and hotels. We have had the best 10 days. We will be looking to book another trip to New York in the near future and will be using NATS.

Mark & Shelley, Manchester

Our holiday was truly amazing, and the service from Wendy was fantastic!  She helped with everything,  culminating in a home visit to present us with our travel wallet complete with leather luggage labels and a personalised spiral bound itinerary book with a ‘day by day’ planner and useful information.  We will definitely use Wendy and North America Travel Service again.

Elaine Croft, Fleet - September 2019

I have just returned from my fabulous trip to USA.  Firstly can I thank you for your help in making this trip the best ever!  All my travel arrangement went like clockwork.  Thanks to you I was treated like royalty from the minute I arrived at the Hilton Hawaiian Village I was taken straight from general check in to VIP and upgraded to the Ali’i Tower which really made my trip and birthday so special .. my room was on Elvis’ 14th floor about 5 rooms from his suite this was the most thrilling and amazing experience I actually cried!  I had the most amazing 60th birthday and my long planned trip went beyond my expectations.  Thank you once again.

Denise, South Yorkshire - June 2019

We’d just like to say a HUGE thank you for ensuring we had the best honeymoon anyone could ever wish for. We had such an amazing time, and we can’t thank you enough. From start to finish, you were an absolute joy to deal with, and we won’t hesitate to book with you again in the future.  We’ve also recommended you to all of our friends!. Everything about our honeymoon was perfect, so thank you for all of your help, patience, and knowledge.

Liz and Matt, Staffordshire - June 2019

I wanted to arrange a holiday which included an Alaskan cruise and a trip on the Rocky Mountaineer train, with the added complication of co-ordinating plans with our Canadian friends who we hoped to meet in Vancouver and experience the cruise together.  Senior travel consultant Claire was excellent.  She listened to our needs and came up with an itinerary that included everything we wanted to do and also contacted our friends travel agent in Canada to check the details matched that of our friends. Many thanks.  You helped make our dream holiday a reality.

Ann & Kevin Ward, Nottingham - June 2019

Hi Chris,  sorry we haven’t been in touch since returning, straight back to work unfortunately.  I would just like to thank you very much for doing so much & making our American trip unforgettable. Everything was perfect, flights, hotels & excursions were faultless & we had the time of our lives. Thank you once again for everything you did.

D & I Roberts, Edinburgh - May 2019

We have just returned from an amazing week in America in which we visited Vegas, San Fran and LA. Wendy at North America Travel Service arranged all of our internal flights, car hire and hotels all of which were absolutely perfect for what we wanted, and all at a great price too. The hotels she chose were in fantastic locations which we would never had known had we booked ourselves. Each one suited our needs perfectly from the proximity to the airport and local attractions to luxury when we wanted to relax by the beach. Her local knowledge was invaluable and definitely enhanced our experience of each place we stayed, every single day was absolutely brilliant and we loved everything about our trip thanks to Wendy! The flights were at ideal times and also from locations that drastically reduced our travel time, we would never have known about some of the local airports without her suggestion. She even text’d us while we were away to give us some information about the wildfires which were sadly occurring nearby at the time, and to check we were enjoying ourselves. She offered an outstanding service from start to finish, with so much attention to detail and all the little extras. We wouldn’t hesitate to recommend Wendy and North America Travel Service! Thank you so much for making our holiday unforgettable.

Dave and Sarah, Essex - January 2019

Dear Claire,  I just wanted to thank you and your colleagues for arranging a wonderful holiday. Your choice of hotels was superb, we had enough space in the car and the trips were fantastic. In particular the maple syrup experience was one of the highlights, alongside Niagara Falls.  I have always recommended your company from the first trip to California you organised for us, and this trip only confirms what a good job you do.

Many, many thanks

Maureen & Paul - October 2018

I just wanted to send a massive thank you as we had an amazing holiday. The hotels were wonderful, and everything was planned to perfection. We have all said we would use North America Travel Service again as we were impressed with the knowledge of yourself and the other staff.  Please could you also pass on our thanks to Paul at Manchester who helped us out – he was also great.

Kind Regards,

A Henson, Manchester - September 2018

Enhance Your Holiday

Don’t simply visit the USA and Canada – experience it! North America offers a wealth of sightseeing and activities, designed to add unique experiences and exhilarating adventures to your holiday.

As you peruse your chosen holiday destination on our website, be sure to look out for these ‘Experience & Explore’ opportunities. In a city location, they could include key attractions, hop-on, hop-off sightseeing, culinary tours and cultural experiences for example. If your journey takes you into the great outdoors, you might find kayaking, hiking and biking tours, wildlife watching opportunities and scenic rail journeys.

We strongly suggest you pre-book anything which is important to your holiday enjoyment to avoid disappointment, particularly if you are travelling in high season or it is an activity with limited availability.

Destination Highlights



Kentucky is the front porch of the South, welcoming guests with a typically warm Southern smile. From horse racing and Bourbon Country to the culture of Appalachia, Civil War significance and Abraham Lincoln, Kentucky is a state enriched with deep traditions, important history, authentic heritage and thrilling outdoor adventure.

A holiday in Kentucky will allow you to discover one-of-a-kind attractions and immerse yourself in a unique culture whilst absorbing the states sheer energy. From the metropolitan cities to the quaint towns, enticing waterways to stunning rolling hills, an unbridled spirit runs wild in the Bluegrass State.

Kentucky’s unbridled spirit is awaiting your arrival!

Toronto, Ontario

Toronto, Ontario

Toronto brims with energy and excitement whilst offering spots of peace and tranquillity – such as its beautiful waterfront and lush green parks.  Expect state-of-the-art architecture, iconic attractions, intriguing museums and galleries and award-winning restaurants and nightlife.

Toronto is a city like no other. Soak up the atmosphere as you wander one of Toronto’s many neighbourhoods. Venture to the top of the CN Tower for a gourmet dinner in the clouds, or keep your feet firmly on the ground as you peruse chic boutiques, upscale department stores, designer shops and colourful markets.

Niagara Falls, Ontario

Niagara Falls, Ontario

Witness the extraordinary spectacle of six million cubic feet of water dropping almost 200ft every minute! Travel toward the base of the Falls’ crashing waters on a breathtaking boat tour. Journey behind the falls to gain another perspective and enjoy the view from the brink at Table Rock.

Although just a 20 minute drive from Niagara Falls, the picture perfect 19th-century town of Niagara-on-the-Lake offers an altogether different experience. Expect tree-lined streets, boutique shopping and quaint restaurants. From here you can explore the region’s award-winning wineries, world-class golf courses and sumptuous spas.

Ottawa, Ontario

Ottawa, Ontario

A complementary blend of French and English, Canada’s capital city is a spirited place that celebrates Canada’s achievements and culture. Historical sites, national museums, a non-stop roster of festivals, plus shopping and delightful dining.

Its beautiful natural setting, including the Rideau Canal which runs through its heart, supports year-round recreation and adventure. It’s relaxed urban rhythm and distinctive neighbourhoods make it a delight to explore.

Deep South USA

Deep South USA

One of the most popular holiday destinations in the USA, it is no surprise that the Deep South USA region continues to attract a wide variety of visitors. Culture vultures, foodies, music lovers, history buffs, sports fans, outdoor adrenaline seekers are all well taken care of, whether choosing Tennessee, Alabama, Kentucky, Mississippi, Louisiana or a multiple-combination of these incredible states.

Deep South USA has been responsible for the birth of America’s music and the invention of the cocktail. Although the incredible tastes of the Deep South were a relative secret until recently, the culinary world now knows it has all the hallmarks of what makes the region great: the variety and range of influences and a dedication to flavour.

St. John's, Newfoundland

St. John's, Newfoundland

St. John’s is the provincial capital and only a 5-hour flight from London! The oldest city in North America, it provides the perfect combination of big-city luxury and small-town charm. Wander down the narrow, crisscrossing streets carved by horse and carriage over 100 years ago. Pass the colourful jellybean row houses lining the sides of steep hills and hidden alleyways.

Once you’ve meandered down to the working harbour of the waterfront, look towards the Narrows and imagine a time when the waters were brimming full with fishing schooners. Breathe in the purest sea air along Iceberg Alley, where a sparkling parade of towering, 10,000-year-old icebergs unfold every year and the worlds largest concentration of Humback Whales align.



Experience real America as the pioneers found it – unspoilt, untamed and utterly unforgettable. From awe-inspiring canyons to majestic mountains, this isn’t just the great outdoors; it’s arguably the greatest landscape on earth. Some of Utah’s most awe-inspiring scenery is fondly known as ‘The Mighty 5’ – describing five of the state’s incredible national parks: Capitol Reef, Zion, Bryce, Arches and Canyonlands National Parks.

With a patchwork of majestic mountains, rugged red rock canyons, parched deserts, lush forests and dramatic gorges carved out of the landscape by the river, Utah offers a world of outdoor recreational opportunities just waiting to be discovered.

Peggy's Cove, Nova Scotia

Peggy's Cove, Nova Scotia

Known for its rugged coastline and distinct marine culture, Nova Scotia is one of a cluster of provinces that form Atlantic Canada. With an extensive coastline of 8,200 miles, Nova Scotia offers a distinct maritime experience of craggy cliffs, beautiful beaches, quaint fishing villages and of course, a wealth of seafood delicacies including Atlantic salmon, Digby Scallops, shrimp and lobster. Latin for New Scotland, Nova Scotia has a Celtic heritage obvious in the names of its towns, parks and bays, and is renowned for its Acadian and Mi’kmaq beginnings.

Being less than a seven hour, non-stop flight from the UK and filled with natural, historic and cultural attractions, this eastern Canada province makes a wonderful holiday destination.

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